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Terms and Conditions

Terms and Conditions

  • All prices are subject to change at any time and are not guaranteed. Deprime Solutions LTD has payment options that suit everyone from M-Pesa, bank transfers to hard cash
  • Note: we offer payment-on-delivery only within Nairobi CBD and Enviros the Lest is Payment Before Delivery
  • Prices stated do not include any sales, use, excise tax, or any other tax, or duty. All such taxes, duties, or other charges shall be paid by Buyer unless Buyer shall provide Seller an exemption certificate acceptable to the appropriate authorities.
  • Now delivering to all towns in Kenya including:- Nairobi CBD, Nairobi West, Westlands, Naivasha, Molo, Mau Summit, Olkalou, Gilgil, Muranga, Sagana, Kerugoya, Mwea, Embu, Makutano, Karatina, Njoro, Maragua, Nyeri, Kericho, Kisumu, Nanyuki, Narumoru, Timau, Kitui, Namanga, Sultan Hamud, Email, Makindu, Mtito Andei, Eldoret, Matunda, M-Bridge, Nakuru, Githunguri, Machakos, Kangundo, Tala, Thika, Ruiru, Juja, Athi-river, Limuru, Kitengela, Kiambu, Ken-diversity, Njabini, Kajiado, Turbo, Voi, Runyenjes, Chuka, Chogoria, Nkubu, Timboroa, Narok, Nyahururu, Litein, Sotik, Kisii, Webuye, Luanda, Yala, Mbale, Chavakali, Mukumu Market, Mumias, Bungoma, Kakamega, Malaba, Meru, Mariakani, Isiolo, Mombasa, Maseno, Busia, Kapsabet, Rongo, Awendo, Kitale, Migori, Homabay, Malindi, Kilifi

Delivery and Returns

Warranties on Products

  1. Ac Adapter Chargers: Typically, warranties cover manufacturing defects and other issues that arise during normal use of the product. If the laptop charger is malfunctioning due to a defect in materials or workmanship, and you have not caused the issue through misuse or accidental damage, you may be able to claim a warranty. All our AC Adapter are well Tested before sale and Come with A three-month warranty
  2. Electric Power Cables and Flower Cables power Connectors have no warranty and are tested on Client Presence, The Quality are guarantee and Deprime Solutions LTD sources from a Supplier with Good quality and Standards Products: NB Make Sure any Power Connector Cables you buy are tested before you Leave
  3. Laptop MacBook Air MacBook Pro Desktop Keyboards: Deprime Solutions LTD have a warranty for the Keyboard of the Mentioned Gadget for six Months so Long As it is Not Liquid Spilt, physically damaged,d or malfunctioning due to misuse or accidental damage
  4. CPU GPU Cooling Fan: Deprime Solutions LTD have OEM and Original Fan with different warranty periods Original fans Come with a 6-month warranty _this is only when the fan does not spin due to power failure, Noise, and Physical damages are not covered. OEM Fans fans have 3 month warranty_this is only when the fan does not spin due to power failure, Noise, and Physical damages are not covered,
  5. Screen: Typically, warranty coverage includes repairs or replacements for hardware defects or failures that occur within the warranty period. However, accidental damage, such as a broken screen, is not usually covered under standard warranty terms. but if you have broken the screen, it is entirely your fault and it will be repaired at your own Cost, Screen Sent as Parcels are well-parked photos and videos of the Screen sent to a client while on Test and Sent at the Owners risk(Contact the Salesperson for better clarifications)
  6. Batteries: Battery health can be affected when you leave your device at full charge for prolonged periods, Poor power supply from the power Charger AC Adapter, or Faulty Laptop Charging System. Keeping your battery level close to the middle (40% to 80%) extends battery life. There for Laptops, the MacBook Air/Pro Battery warranty is Covered in two ways, (A) the battery is bought and the Fault within 30 Days is instantly replaced,  Laptops, MacBook Air/Pro Battery Battery that is Faults within 30 days- 6 months takes a couple of days as we investigate the course from Client side and the Suppliers, All Laptops, MacBook Air/Pro Batteries Comes with 6 Months warranty
  7. Casings, Hinges Covers, and SSD HDD Connectors: comes with a 3-month warranty, NB: no Physical damages(Scratches broken) or power faults
  8. Laptops, TFT Monitors, and Desktops: Deprime Solutions LTD has New and Refurbished Gadgets, For New Gadget all Come with a 1-year warranty not covering Physical damages, Used and Refurbished Gadgets Come with 6 Month warranty does not cover Physical damages(For clearer Clarifications Contact our Salesperson)
  9. Repair: All Repairs are Guaranteed and done at the owner’s risk, Just because a product comes with a warranty, either written or implied, does not mean that Deprime Solutions LTD will fix or replace it in all circumstances. There are several different kinds of guarantees for products that only cover certain parts or defects, and others expire after a limited period of time, so Please inquire about warranties before you purchase any product or Service if you are not sure.

Termination

Contact Us

HOTLINE 0700474550

Emails

Sales@deprimesolutions.co.ke

Info@deprimesolutions.co.ke

deprimesolutions@gmail.com

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