FAQ

Yes, we are a full service laptop repair center. We can fix your laptop power jack if it is loose, replace dead laptop screens, and replace broken hinges, or order any parts (ex. batteries, chargers, etc.) you may need.

If you bring in your computer to our shop, our basic diagnosis is FREE! We set up your computer in front of you and our medics assess your issues on the spot as best we can. In some cases we would have you drop off your computer and we will call you with a diagnosis.

If your issue does not fit under our free basic diagnosis you will be notified and we will do our best to give you an upfront cost of the diagnostic fee.

Nope! You can just bring in your computer to our shop, no appointment necessary. We operate on a first come first serve basis, but we do offer Rush Service if you need your computer back right away. We only need appointments for house or office calls.

It depends on the issue (and how busy we are) but most repairs are done within 3-5 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts can take longer depending on the severity of the issue. We take pride in having extremely fast turn-around and in many cases we have fixed our customers computers on the spot for them.

All or our repairs are done “in house” to ensure the fastest turnaround time possible.

The computers that come into our operating room are worked on in a “first come first serve” basis. If your issue requires immediate attention we offer Emergency Rush Service for an additional fee. This services lets you “cut the line” and we work to fix you computer immediately.